Question 1

What forms of payment do you accept?

Accepted Answer

Heights A/C & Heating accepts Cash, Check & all major Credit Cards.
If you are looking to finance your service, please click our financing tab.

Question 2

How long does an installation of new equipment take?

Accepted Answer

Most work can be completed in one day or less. The Heights A/C & Heating team understands the urgency of having a working HVAC system, and they do their best to work quickly and efficiently.

Question 3

Do you only service the Heights?

Accepted Answer

Though Heights is in the name (and the location), Heights A/C & Heating services the entire Greater Houston Area. Call today to see if your home or establishment is in the service area: 832-729-0017.

Question 4

Do you have a preventative maintenance service?

Accepted Answer

Yes. Heights A/C & Heating offers a low-price plan that covers an A/C and heat check. Navigate to our Preventative Maintenance tips on this page, below the FAQ.

Question 5

Do you only replace equipment?

Accepted Answer

No. In fact, Heights A/C & Heating is a firm believer in the dying art of repair vs. replace. The team's technicians are highly skilled and experienced in repairing both air conditioning and heating systems. Whatever makes the most sense for your system, home, and budget, Heights A/C & Heating will do their part to work with you and ensure the best service and product, even if that means a simple repair.
 
Heights A/C & Heating does not work on commission, and as such, is able to provide honest, consistent, and effective customer service, and guidance.

Question 6

My bedroom is always hotter than other rooms in my house. Can you fix that?

Accepted Answer

Heights A/C & Heating can check your home for air balance and give you the best options to fix the problems in each room.

Question 7

Do you suggest or do duct cleaning?

Accepted Answer

No. Heights A/C & Heating does not perform duct cleaning on residential homes, nor does the team recommend them. The flexible ducting used in most residential homes can easily be torn by the rough bristles of the brushes used in duct cleaning. If duct cleaning is called for, Heights A/C & Heating will recommend equipment replacement.

Frequently Asked Questions